Human Service Emergency Assistance Program


The Human Services Emergency Assistance Program, HS-EAP, was developed to assist families experiencing a temporary crisis related to a basic human service need. The program focuses on families and individuals residing in the Low to Moderate Income Census tract particularly in the South Phoenix and other contiguous areas. The demographic of these areas include a larger percentage of African American and other underserved communities. Eligible families and recipients include young families with pre-school aged children, individuals needing assistance with basic needs and independent living seniors and the shut-in elderly living on low fixed income and struggling to provide for their basic needs. Services and assistance provided by the HS-EAP funds are temporary in nature and include but not limited to food and groceries, baby formula, clothing, diapers, school supplies, transportation, selected appliances and furniture, home computers, emergency childcare, school uniforms, temporary rental assistance, emergency temporary shelter, medications, prescription glasses, handyman services and emergency counseling. Individual assistance is limited to a one time support cost of $500.00 for an individual and up to $2,000 in support costs for a family. To be eligible, all recipients receiving support must be verified as residing in a zip code registered in Geo Code as issued by the US Department of Treasury. This code verifies that the recipient resides in a Low to Moderate Income census track for the Phoenix area.

Qualifying Goods and Services for Temporary Emergency Assistance Qualified goods and services include those needed to provide emergency assistance to eligible Clients at a reasonable cost. These items may include:

  • Baby Food
  • Baby Formula
  • Bus Ticket
  • Cab Fare
  • Car Repairs
  • Childcare
  • Clothes
  • Counseling Services
  • Dental Services
  • Diapers
  • Electric Bill
  • Gasoline
  • Glasses: Prescription and Reading
  • Groceries
  • Hearing Aides
  • Home Repairs
  • Household Cleaning Products
  • Household Maintenance
  • Hygiene Products and Services
  • Medical Services
  • Medication: Prescription and Over the Counter
  • Telephone Bill
  • Temporary Shelter Up To 10 Days
  • School Fees
  • School Supplies
  • School Uniforms
  • Shoes
  • Water Bill 

Goods and services not eligible for reimbursement under the Program include: Alcoholic Beverages, Internet Services, Cellular Phones Services, Tobacco, Entertainment, Traffic Violations Fines, Parking Tickets, Gifts, School Tuition, & any Illegal Activities. Also recipients must reside in a qualified zipcode.